H&R Block

Reviews

• ★ ☆ ☆ ☆ ☆
  I went to this H & R Block because I was interested in the advance and I also wanted to compare the refund amount that I'd receive to what I had figured by doing them myself. I have done my own taxes for several of years, but I was just curious being that I had a few changes. Anyways, the "tax professional" that I was scheduled with was clueless! She took nearly 20 minutes just to enter my personal information and even longer to do my income. She had to call on the manager 3 times and then the manager just ended up assisting her throughout the entire, excruciating process. They both were confused and clearly missed the software training class because neither of them could figure out how to complete the last step to the refund advance process. After waiting so long and just sitting there watching those 2 watch the computer monitor, I just gathered all of my things and left. I came home and continued to prepare my taxes myself and my refund is the same as the figures they gave me, I just can't get an advance, which is fine by me. My advice to EVERYONE, if you are filing a basic tax return, DO IT YOURSELF! No sense in paying some random person to answer basic questions and entering basic information that you can do yourself for free. Oh, and I gave 1 star because the office was clean and the staff (aside from being slow and confused) were nice.☺
  By Candice Kearney, May 04, 2017

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